Our packages of audit programmes are aimed at Motor Dealers of all sizes, brands, geographic locations and market positions. We cover Sales, Service, Parts, Bodyshops and even Fuel Filling Stations.
Many Motor Dealers simply do not have the time or capacity to carry out a sufficient level of dealership audit internally. As a result we have found that, in most dealerships, risks are going unnoticed and opportunities are being missed.
Our audit programmes not only cover all legalities and compliance risks, but we also look at elements such as your customer satisfaction, customer retention, sales process and database practises; things that are crucial to the ongoing success and profitability of your business.
A dealership audit programme through Green Light Automotive can provide a robust tool for performance managing your business, while protecting you from staff who choose not to follow instructions, staff who have forgotten the requirements or local management who take it upon themselves to issue alternative instruction.
Through our bespoke services we can offer any duration, depth and schedule of dealership audit. Our standard recommendation is for an risk-based audit programme to commence with one 1-day audit and one half-day repeat visit per dealership per year. More regular remedial visits to assist struggling dealerships can be provided and those dealerships who build an exemplary audit record may also require less frequent visits.
Please contact us to discuss your specific requirements.